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How to install an eSIM

Five minutes at home on Wi-Fi, then the eSIM switches on when you land.

Before you start

  1. Connect to Wi-Fi.
  2. Check that your phone is unlocked and supports eSIM: dial *#06# and look for an EID.
  3. Install a day or two before you fly — the plan’s days start when it first connects at your destination.

iPhone

  1. Fastest: open your order page on the iPhone and tap “Install on iPhone” (iOS 17.4 or later).
  2. Or: Settings → Mobile Service (Cellular) → Add eSIM → Use QR Code, and scan the QR code from another screen.
  3. Name the new line “Tiny eSIM”. Keep your main line for calls and texts.

Android

  1. Settings → Network & internet → SIMs → Add eSIM (on Samsung: Connections → SIM manager → Add eSIM).
  2. Scan the QR code, or enter the SM-DP+ address and activation code from your order page.
  3. Leave the new line switched off for data until you land.

When you land

  1. Choose Tiny eSIM as the line for mobile data.
  2. Turn on Data Roaming for the Tiny eSIM line — it connects to local partner networks.
  3. Turn off data roaming on your main line to avoid charges from your home operator.

No connection?

  1. Switch Airplane mode on and off.
  2. Check that Data Roaming is on for the Tiny eSIM line.
  3. Pick a network manually in the line’s settings. Still stuck? Message support with your order number.